Need Support?

Using the Mobility iQ mobile app?
For the quickest support, tap the chat icon in the bottom-right corner of your screen.

Using the Mobility iQ Web App?
Please email our support team at mobilityiq-support@tmc.co.uk

How do I report a lost item?

Modified on Tue, 18 Aug at 2:38 PM

For RIDE ONLY: In the first instance we encourage you to contact the Driver to see if you can recover your item. They may redirect you to the Ride/Service provider. In the case of Ride Hailing with Bolt and Free Now. The driver telephone number is only valid for 24hrs. After this time you can contact MiQ Support and we will take care of your query with the relevant provider.


 For RAIL: please contact the Rail operator