Need Support?

Using the Mobility iQ mobile app?
For the quickest support, tap the chat icon in the bottom-right corner of your screen.

Using the Mobility iQ Web App?
Please email our support team at mobilityiq-support@tmc.co.uk

Can I claim compensation for train delays?

Modified on Thu, 27 Nov, 2025 at 1:51 PM

 

Yes. Follow the instructions provided on your ticket under; Ticket Details or contact the train operator directly.